Privacy Policy

1. Introduction

Storyvault Studio respects your privacy and is committed to protecting personal information you share with us. This policy explains what data we collect, why we collect it, and your rights regarding that data.

2. Information We Collect

• Account information: name, email address, and encrypted password when you create an account.
• Billing details: payment method information processed securely through third-party providers.
• Course progress and activity: pages viewed, lessons completed, and time spent on our platform.
• Technical data: browser type, device information, IP address, and cookies.
• Communications: emails you send to our support team and newsletter subscription preferences.

3. How We Use Your Information

We use the information to deliver courses, personalize your learning experience, process payments, send progress updates, improve site features, and respond to your inquiries. We never sell your personal data to third parties.

4. Cookies and Tracking Technologies

Essential cookies keep you logged in and remember your preferences. Analytics cookies help us understand how visitors use our site. You can manage cookie preferences at any time via the cookie banner. Blocking cookies may affect site functionality.

5. Data Sharing and Security

We share data only with service providers who assist us in operating the site (payment processors, email service, hosting). All partners are bound by strict data protection agreements. We employ industry-standard encryption and security practices to safeguard your information.

6. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us. You can also unsubscribe from emails and download your course progress history from your account dashboard. We honor all applicable data privacy laws including GDPR and CCPA.

7. Contact Us

If you have questions about this policy or wish to exercise your data rights, please reach us at [email protected] or by phone at +1 (415) 802-6714.